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June 8, 2015

Company News

Tips & Tricks

Site Launch

Mule Hosting


If you’re a Mule Hosting customer you know that our hosting is exclusive to Yelling Mule clients, and this helps keep our service as fast and secure as possible. Along with speed and security uptime is a top priority of ours.

With a 99.99% uptime guarantee, it’s our mission to have your site available whenever you need it. To help keep you in the loop, we’ve launched a new website that monitors our services 24/7, and gives you a place to view live updates.

Check out MuleStatus.com

If you’re ever experiencing issues with your service please visit MuleStatus.com to check if the issue is on your end or ours. In the unlikely event that we are having issues, it saves our support team time and helps them fix the issue faster if the number of emails and calls are reduced, and you get your updates via this new site.

As part of our security we’ve also introduced blacklisting systems for suspicious IP addresses. As effective as this is, it’s sometimes overly sensitive and blocks the IP addresses of users with email addresses or CMS systems on Mule Hosting. In the event that you can’t access your website but it’s showing all systems as operational please follow the instructions on the site to submit your IP address to us so we can whitelist it.

 

Check out our other posts about Company News.