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customer service

3 Ways to Use Social Media to Showcase Customer Reviews

Positive customer reviews build the credibility of your business. They can also influence current and prospective customers’ behavior.¬†According to an April 2013 study by Dimensional Research, 90% of the participants…

10 Signs You Should Invest In Social Media

Here are the warning signs that you need to start seriously investing in social media: The last time you were on your social media account was 2011 Oh, wow! Fantastic….